FAQ
Q: Do you have a store/ physical retail presence?
Yes, we have stores in Delhi and Bombay. You can visit us at the following addresses: Delhi: 50-52, Meherchand Market, Lodhi Colony, New Delhi, Delhi 110003, Ph: +91 7065 007 905; Mumbai: 1, Mohatta Compound, Off Dr. E Moses Road, L. R. Papan Marg, Worli, Mumbai, Maharashtra 400018, Ph: +91 7738 052 946
Q: How can we get in touch with you? (A contact number for queries/ stores/ consultation/ customer services)
Feel free to get in touch with us at our number +919267987235. Alternatively, you can write to us at hello@cottonsandsatins.com.
Q: Do you provide international shipping, what are the charges like?
Yes, we provide worldwide shipping. Shipping charges vary across different product categories and are dependent on with the wieght and volume of the package. Please get in touch with us and we can help you with the exact charges based on your order.
Q: When do you have a sale or other offers and discounts?
We have an annual summer sale. Subscribe to our newsletter to be the first to know about sales and offers. Keep an eye out announcements on our website as well as our social media platforms (Instagram: cottonsandsatins).
Q: Do you wholesale products?
For all wholesale enquiries, please get in touch with us at hello@cottonsandsatins.com with your business profile and we will revert.
Q: Do you offer product customisastion?
We are happy to customise products to suit your design requirements. Please feel free to get in touch with us at hello@cottonsandsatins.com or +919267987235 regarding the same.
Q: Do you have full dinner sets?
Our entire range of the dinnerware collection is available on the website as individual products. While we don't have dinner sets, we encourage you to curate your own sets to suit your custom requirements.
Q: Can we avail a 10% discount on first orders placed via Instagram also?
No, the disocunt code is reserved only for purchases made on the website.
Q: Do you deliver furniture all over India?
Yes, we provide worldwide shipping. Please refer to our Shipping and Returns Policy for further information.
Q: Do you offer GST invoice of orders placed on your website?
Yes, we are happy to provide a GST invoice for your orders. Please get in touch with us at hello@cottonsandsatins.com or +919267987235 with your order number and we will send it across.
Q: Are you open to collaborations?
Yes, we would love to collaborate with like-minded people and businesses. Please write to us at hello@cottonsandsatins.com with a proposal and our team will get in touch with you.
Q: Do you have wallpapers? Where can we see them? How can we order?
We have a vast collection of wallpapers to pick from, please get in touch with us so we can share it with you. We also design custom wallpapers as per your requirements.
Q: I just placed an order, but haven't received a confirmation email.
Please check the 'Promotions' or 'Spam' folder in your mailbox for the confirmation. If you still don't find the confirmation, please write to use at hello@cottonsandsatins.com and we will get back to you. Rest assured, our team will get in touch with you immediately with your order details.
Q: Are you hiring?
We are always looking for fresh talent to join our growing team. Write to us at careers@cottonsandsatins with an introduction about yourself, your CV and portfolio and our team will get in touch with you when the opportunity arises.
Q: Do you offer Interior Design services?.
Yes, ...
